Payment Policy for Orasonali Store
Effective Date: January 8, 2025
At Orasonali Store, we strive to provide a seamless and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, security measures, and related terms for transactions conducted on our website (https://orasonali.com). By making a purchase, you agree to the terms outlined below.
1. Accepted Payment Methods
We accept the following payment methods for your convenience:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover.
- Digital Payment Services: PayPal, Apple Pay, Google Pay.
- Buy Now, Pay Later Services: Klarna or Afterpay (if applicable; subject to approval by the payment provider).
- Bank Transfers: Available for select orders, upon prior arrangement.
2. Currency
All prices listed on our website are in United States Dollars (USD). International customers are responsible for any currency conversion fees charged by their payment provider.
3. Payment Authorization
- Pre-Authorization: Upon placing an order, your payment method will be pre-authorized to ensure sufficient funds are available. The funds will be captured once your order is confirmed.
- Failed Transactions: If your payment fails, please verify the details provided or use an alternate payment method. If the issue persists, contact us for assistance.
4. Installment Payments
We offer installment payment options through trusted third-party providers, such as Klarna or Afterpay (if available). These services allow you to divide your purchase into manageable payments over time. Please note:
- Approval Process: Installment payments are subject to approval by the provider.
- Terms & Conditions: Customers are responsible for understanding the terms of their chosen installment plan, including interest rates and fees.
5. Refunds and Returns
Refunds for eligible returns will be issued to the original payment method. Refund processing times may vary depending on your payment provider:
- Credit/Debit Cards: Typically processed within 5–10 business days.
- PayPal and Digital Payments: Typically processed within 3–5 business days.
- Installment Plans: Refunds for installment payments will follow the policies of the third-party provider.
For more details, please review our Return and Refund Policy.
6. Payment Security
At Orasonali Store, we take your payment security seriously. To ensure your personal and financial data is protected, we implement:
- SSL Encryption: All transactions are secured with SSL (Secure Sockets Layer) technology to encrypt your information during transmission.
- PCI Compliance: Our payment processing systems comply with the Payment Card Industry Data Security Standard (PCI DSS).
- Secure Payment Gateways: We partner with reputable third-party payment processors to safeguard your payment details.
7. Taxes and Fees
- Sales Tax: Sales tax is applied to orders shipped to states where it is required by law. The applicable tax amount will be calculated during checkout.
- Additional Fees: For international orders, customers are responsible for any import duties, taxes, or fees imposed by their local customs office.
8. Payment Issues and Disputes
If you experience any issues with your payment or wish to dispute a transaction, please contact us immediately:
- Email: info@orasonali.com
- Phone: (225) 562-7818
We will work with you and the payment provider to resolve the issue as quickly as possible.
9. Changes to This Policy
Orasonali Store reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically for updates.
10. Contact Us
For any questions or concerns regarding payments, please contact us:
- Email: info@orasonali.com
- Phone: (225) 562-7818
- Website: orasonali.com
- Address: 10452 Legion St, Convent, Louisiana (LA), United States
Thank you for choosing Orasonali Store. We are committed to providing a secure and convenient shopping experience!