Payment Policy – ORASONALI STORE

Effective Date: February 25, 2025

At ORASONALI STORE, we strive to offer a secure and seamless payment process for all of our customers. This Payment Policy outlines the payment methods available, billing procedures, and security measures we implement to protect your financial information. By placing an order with us, you agree to the terms outlined below.

1. Accepted Payment Methods

We offer a variety of payment methods to ensure your shopping experience is convenient and secure:

✔ Credit/Debit Cards – We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.
✔ PayPal – For those who prefer a secure and easy online payment method, PayPal is accepted.
✔ Apple Pay / Google Pay – Fast and secure mobile payment options for a smoother checkout process.
✔ Other Secure Online Payment Methods – Additional payment options may be available at checkout based on your location and preferences.

2. Payment Processing & Authorization

  • Order Confirmation: Upon placing an order, you will receive an order confirmation email. This email acknowledges that we have received your order.
  • Payment Authorization: Orders are processed only after payment authorization is confirmed.
  • Order Processing: Once the payment is successfully authorized, we will proceed with processing and shipping your order.
  • Payment Failures: If a payment fails, we will notify you immediately via email. You can provide an alternate payment method or contact your payment provider to resolve the issue.

3. Currency

  • All transactions are processed in USD ($). Prices displayed on ORASONALI STORE are in USD unless otherwise specified.
  • If your bank or payment provider operates in a different currency, your payment provider may charge a currency conversion fee based on the current exchange rate.

4. Secure Transactions

  • We prioritize your security by using SSL encryption technology to protect your personal and payment information during transactions.
  • ORASONALI STORE complies with PCI DSS standards to ensure the safe processing of your payment data.

5. Order Processing & Payment Confirmation

  • Once payment is authorized, you will receive an order confirmation email detailing your order and payment.
  • After we process your order and ship your items, you will receive a shipping confirmation email with tracking information.
  • We may contact you for additional verification if necessary before processing your payment and order.

6. Refunds & Cancellations

  • Refund Process: In the event of a return or cancellation, refunds will be issued to the original payment method used during the transaction.
  • Processing Time: Refunds typically take 5-7 business days to process, depending on your bank or payment provider.
  • Shipping Fees: Shipping fees are non-refundable, except in cases where the return is due to a mistake on our part or if the product is defective.

7. Taxes & Duties

  • Sales Tax: Applicable sales tax will be added during checkout based on the shipping address.
  • International Orders: For international customers, any customs duties, taxes, or import fees imposed by the destination country are the responsibility of the customer.

8. Payment Issues

  • If your payment is declined, please verify that the information you provided is correct. You may need to contact your payment provider for further assistance.
  • ORASONALI STORE is not responsible for any delays caused by payment provider issues or errors in payment processing.

9. Contact Us

For any questions regarding our payment methods or to inquire about a transaction, please contact us:

📍 Address: 10452 Legion St, Convent, Louisiana (LA), United States
📞 Phone: (225) 562-7818
📩 Email: info@orasonali.com
🌐 Website: https://orasonali.com

Thank you for choosing ORASONALI STORE. We are committed to providing a secure, convenient, and pleasant shopping experience for all our customers.